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🛠 Software FAQ

🔧 Quick Fix

Most issues can be resolved by performing a factory reset.

Steps:

  1. Right-click the ShanDian desktop icon
  2. Select Open file location
  3. Run Factory Reset
  4. Confirm and restart the application

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❓ Common Issues

Built-in Browser Keeps Loading

  • Windows 7 users must install the dedicated version
  • Antivirus software removed browser components
  • VPN network issues

No Network Connection

Check whether your firewall is blocking ShanDian.

Built with ShanDian Software v4.02